Frequently Asked Questions

Find authoritative answers to common questions about Virtual Credit Card application, security, fees, and usage—all in one place to help you use your card with confidence.

Getting Started

No complex credit checks required. Just a few simple steps to register and verify to get your first virtual credit card.

Security Guarantee

Bank-grade data encryption and AI intelligent risk control system comprehensively protect your account funds and privacy.

Instant Top-up

Supports various major cryptocurrencies for top-ups. Funds arrive in real-time, so your cross-border payments don't have to wait.

Transparent Fees

No annual or monthly fees for standard users. Say no to hidden charges and make every penny count.

Q: How do I apply for a virtual credit card?

We simplified the tedious process of traditional credit cards. You only need to fill in basic information online, and the system will perform a 1-minute instant review. Once approved, you can generate a dedicated virtual card number with one click in the dashboard, supporting batch card issuance for immediate use.

Q: Is the virtual card secure?

Very secure. We use multi-layer encryption technology to protect transaction data and introduce advanced AI risk control models to monitor abnormal transactions in real-time. The platform strictly abides by privacy policies and does not store users' sensitive information, so you have no worries when spending on any platform.

Q: What payment scenarios are supported?

Our virtual cards have extremely high compatibility and are widely suitable for merchants worldwide that accept Visa/Mastercard.

  • Advertising: Facebook Ads, Google Ads, TikTok Ads
  • E-commerce: Amazon, eBay, Shopify, AliExpress
  • Subscriptions: ChatGPT Plus, Midjourney, Netflix, Spotify
  • Cloud Services: AWS, Google Cloud, Azure, Oracle

Q: Are there any monthly or annual fees?

Our pricing is transparent and competitive. Standard users have no monthly fees and no annual fees, and only charge a small service fee when opening a card and recharging. For high-frequency enterprise users, we also offer more favorable membership rate plans.

Q: What should I do if payment fails?

First, please check if the card balance is sufficient and the card status is normal. If the problem persists, we provide 7×18 hours of dedicated customer support. You can join the official community or contact manual customer service, and we will solve the problem for you as soon as possible.

Can't find the answer?

Visit our Contact Us page, join the official community, or contact customer support for help.